How can I have my application processed as quickly as possible?

Completed applications are processed more quickly than those requiring additional information.  Before submitting an application, please make sure:

• all sections of the form have been completed
• all signatures are included
• supporting documentation is attached (where requested)
• payment of the application fee (if applicable) is provided with the application
• when requested by the TIU to have a photo taken at Service Tasmania, you attend to this straight away.

Requests for additional information may delay the assessment of the application.

How long will it take to process my application?

The TIU receive licence applications every day and are processed in the order that they are received.

Processing timeframes vary depending on the type of application and whether additional information is required.  The Operations department at the TIU will try to give you an idea of the processing timeframe for your application. 

Your responsibilities

The TIU will endeavour to provide a level of service that is of a high standard.

You can help us deliver our service by ensuring that:

• all interactions between staff and customers occur in a courteous manner
• staff are treated politely and respectfully
• all available relevant information is provided
• the interaction occurs in a co-operative and positive manner

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